ChomChom FAQ

So, you’ve got a few more questions about ChomChom? No problem. Here are a few common questions we get about our product that can give you an idea about what we are all about.

What exactly is a ChomChom?

The ChomChom is a rolling device that picks up and removes unwanted pet hair from clothing, furniture, and any other fabric that may collect this unwanted hair such as car seats. It is 100% usable so you won’t have to continually buy parts for it.

Is it sturdy?

This roller is very strong and sturdy and will last an exceptionally long time. This is a quality product that is built to last because we know how stubborn some areas are when it comes to removing pet hair. This will do wonders and you’ll be amazed at the results.

What can I use the ChomChom on?

You can use it anything that is made of fabric and can collect pet hair. You can use it on pieces of furniture as big as a couch, and also on items as small as hat. It’s perfect for car seats, clothing, sofas, curtains, mattresses, and anything else you can think of that has a tendency to attract pet hair.

How does the 100% satisfaction guarantee work?

If you aren’t satisfied with the results then you have 14 days to return the product and get your money refunded to you. We stand by our product and know that 14 days is plenty of time to give you a chance to test it out, and see the amazing results it provides. That is why we offer the satisfaction guarantee.

Do I have to buy extra parts for it?

The ChomChom Roller comes with everything you need. Unlike a traditional lint roller that has sticky tape you continually have to replace, our product does not require you to buy additions parts on a regular basis. This not only makes it more economically friendly, but it also makes it more eco-friendly.

Do I need a power outlet to use it?

It does not require any outlets or batteries. This makes it easy to use in any area of your home that requires pet hair to be removed. You can use it in your car, have one at your office, and it makes a great gift for other pet lovers in your life.

What makes it better than a lint roller?

When you move the ChomChom back and forth, an electrostatic charge is created that helps to lift and draw the hair towards it. Once it captures it, then the hair is stored in a container that can easily be disposed of by flipping open the lid and dumping it in the trash.

A lint roller with sticky tape isn’t going to have the strength that the electrostatic charge has, and the tape is going to get filled up quicker, causing you to have to continually remove the outer layer. A lint roller just pales in comparison to the ChomChom in ease of use, and ability to grab the most stubborn hairs out of your clothing and furniture.

Does it come with a warranty?

It comes with a one year warranty from the date you made the purchase. This warranty covers any pre-existing manufacturer defects that the product may have. When using the warranty or money back guarantee, you can fill out a form online, or if you prefer to call and speak to someone, you have that option as well.

What if I have more questions?

If you have more questions then please feel free to give us a call so we can answer any thing that is your mind. We know how important our customers are and we want them to be happy with their purchase, and that often begins with asking those specific questions that focus on your particular needs. Don’t hesitate to pick up the phone and give us a call.